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TRULINE STEERING & SUSPENSION

 

WHY DOES MY CART REMAIN EMPTY EVERY TIME I TRY AND ADD A PRODUCT

 

You must have "cookies" turned ON for the shopping cart to successfully function. This is because the cart program stores your selections as you shop in a "cookie" on your computer. In Microsoft Internet Explorer v6. Go to "Tools", "Internet Options", "Privacy", "Advanced" and then enable all cookies (First and third). You can always change this back to your original settings after ordering.

 

HOW MUCH POSTAGE WILL I HAVE TO PAY ON MY ORDER?

 

Postage and handling charges are automatically calculated on the last page of the check-out. The charges are based on the total weight of your order and your postcode location. You can calculate your charges by proceeding through the checkout to the last page before final acceptance. On this last page Australia Posts online Delivery Rate Calculator is used to accurately determine postage costs to your location.

You will see the total postage and handling costs before finalising your order.

If you need freight quote email us the part code and your post code, we can reply with an estimate freight /postage cost based on the product you want to purchase and your location based on your post code

 

Freight ON Normal and  Large Orders

 

Most products up to 20kgs will be set by post unless prior arrangements are made, you may be required to sign for your items - if you're not at home, a note will be left so you can pick  up your items from your post office (or arrange redelivery for larger items sent by  courier). some redeliveries can incur an additional cost

Freight on large orders or items that are bulky or over 20kgs (multiple Coils, Struts and a like) may be charged at a higher rate if necessary to cover costs of delivery.

Some orders may be sent via road courier to keep costs as low as possible, it is essential that you are available to take delivery.

Some remote areas orders may only arrive at the nearest freight depot or post office.

To ensure accurate quoting of freight all items over 20kgs,during checkout you will be shown a message  saying we will contact you with a freight quote. We will reply to your order with a freight quote included with the items you wish to purchase

 

I don't see the product I need

 

Because of the large and expanding range of car manufactures and models we only cater for popular models. However we can cater foe most brands of cars. If you cant find your car model, or what you are looking for, visit our PARTS INQUIRY FORM and place your vehicles details in the form and we will email you a price on the requested parts.
If you decide to purchase from us we can then send you an invoice for payment 

 

CAN I PAY BY DIRECT BANK TRANSFER?

Yes, you can select this option when checking out. Bank details are included below :

Bank: National

Account Name: Truline Steering & Suspension

BSB: 083729    Account Number 516709803

Branch details (if req.): Howitt st Wendouree Vic 3355  

 

 

WHERE ARE YOU LOCATED AND CAN I PICK UP MY ORDER?

Yes you can pick up from our store we will email you when we have your order ready for pick up.

We are located at 920 Latrobe st Ballarat Victoria

Our premises are customer accessible Pick-Up is available.

Our Postal Address is Po Box 110 Wendouree Victoria 3355  

 

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Truline Steering & Suspension  ABN: 53 955 939 740

PO Box 110, Wendouree Victoria 3355

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